PRIVACY
POLICY.
Effective Date: 1 January 2026 · Last updated: April 2026
1. Who We Are
RJ Fabricators (referred to as "we", "us", or "our") is an ISO 9001:2015 certified industrial fabrication company located at Plot No F-392, Phase 8B, Industrial Area, Sector 91, SAS Nagar, Punjab 160055, India. This Privacy Policy explains how we handle personal information collected through our website (rjfabricators.in) and through our business enquiry processes.
2. Information We Collect
We collect information you voluntarily provide when you submit a project enquiry or contact form, including your full name, company or organisation name, phone number, email address, project type and description, and estimated budget range. We also collect standard server logs and analytics data (page visits, browser type, referring URLs) through our hosting provider. We do not collect payment card details through this website.
3. How We Use Your Information
Information you submit through our contact forms is used exclusively to respond to your project enquiry, prepare technical quotations and assessments, communicate project details and updates, and send relevant industry updates if you opt in via our newsletter. We do not use your information for any automated profiling, scoring, or AI-based decision making. We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Legal Basis for Processing
We process your personal data on the legal basis of your consent (when you submit a contact form) and our legitimate business interest in responding to project enquiries. You may withdraw consent at any time by contacting us at fabrication.rj@gmail.com. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
5. Data Retention
Project enquiry data is retained for up to 3 years to facilitate follow-up on long-cycle industrial procurement decisions, unless you request earlier deletion. Signed contract records and related communications are retained for 7 years in accordance with Indian commercial and tax law requirements. Server access logs are typically retained for 90 days.
6. Cookies & Analytics
Our website uses essential cookies required for basic site functionality. We may use privacy-respecting analytics tools to understand aggregate site traffic. We do not use third-party advertising cookies or tracking pixels. You can disable cookies in your browser settings, though this may affect site functionality.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, or destruction. Our website uses HTTPS encryption for all data transmission. Access to stored enquiry data is restricted to authorised personnel only. While we take security seriously, no internet transmission is 100% secure and we cannot guarantee absolute security.
8. Third-Party Services
Our website may embed third-party services including Google Maps (for location display) and Google Fonts (for typography). These services are governed by Google's Privacy Policy. Our contact form submission may be processed via email service providers. We select processors who provide adequate data protection guarantees. We are not responsible for the privacy practices of external websites linked from our pages.
9. Your Rights
You have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data (subject to legal retention requirements), object to or restrict processing of your data, and withdraw consent at any time. To exercise any of these rights, please contact us at fabrication.rj@gmail.com. We will respond within 30 days.
10. Children's Privacy
Our services are intended for business use by adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be published on this page with an updated effective date. We encourage you to review this page periodically. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
12. Contact & Complaints
For any privacy-related questions, requests, or complaints, please contact us at fabrication.rj@gmail.com or by post at RJ Fabricators, Plot No F-392, Phase 8B, Industrial Area, Sector 91, SAS Nagar, Punjab 160055, India. If you are not satisfied with our response, you may lodge a complaint with the relevant data protection authority in your jurisdiction.